Refund and Cancellation

If customer fails to qualify for desired cover as per the terms, condition and exclusion of the cover or does not provide sufficient evidence within 48 hours why he/ she should be considered for the cover after making online payment of purchase of the cover plans then W and I A Services will cancel the order (reject the order / will not capture payment from the payment gateway partner) and payment made by customer will be transferred back into his account within 15 days.

Please note – the liability of W and I A Services will only be limited to refund of payment from the customers of that particular amount received by W and I A Services from that particular customer for that particular transition after deduction of any fees or charges levied by the payment gateways.


W and I A Services will send all the original confirmation of the cover and Introduction letter by reputed courier firms like DTDC courier etc to the customer. After receiving payment and desired documents, copy of cover document will reach customer within 15 days by courier All Over India, and the cover term and condition printed on the cover document should be binding to customer.